Returns & Exchanges
At The Man Company, we strive to ensure you are fully satisfied with our premium grooming products, offering a 15-day return window for items that are unused and in their original packaging. If your purchase doesn't meet your expectations or arrives damaged, our hassle-free process ensures a swift resolution.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
- 2.Quality Inspection
Ensure the product is unused, with all seals intact, and pack it securely in its original box to prevent damage during transit.
- 3.Pickup Arrangement
Once your request is approved, our courier partner will schedule a convenient pickup from your delivery address within 2-3 business days.
- 4.Refund Processing
After our warehouse team verifies the returned goods, your refund will be credited to your original payment method or wallet within 7-10 working days.